INDEPENDENT CONTRACTOR POLICY

MyHouseCleaners — Effective Date: 2026

1. NATURE OF OUR PLATFORM

MyHouseCleaners operates as a home cleaning

coordination platform. We connect clients

seeking professional cleaning services with

independent cleaning professionals in their

area. MyHouseCleaners is not a cleaning

company and does not employ cleaning

professionals directly.

2. INDEPENDENT CONTRACTOR STATUS

All cleaning professionals connected through

MyHouseCleaners are independent contractors.

They are not employees, agents, or

representatives of MyHouseCleaners. Each

cleaning professional operates their own

independent business and is solely

responsible for the services they provide.

As independent contractors, cleaning

professionals determine how they perform

their work. MyHouseCleaners coordinates

the booking, confirms the appointment

scope, and facilitates payment — but does

not supervise, direct, or control the

manner in which cleaning services are

delivered.

3. VETTING PROCESS

Before being accepted into the

MyHouseCleaners network, every cleaning

professional must successfully complete

the following:

— A detailed application covering

experience, availability, and

professional background

— Verification of a minimum of two

professional or personal references

— A criminal background check conducted

by an approved third party screening

provider

— Proof of valid personal liability

insurance with a minimum coverage

of $1,000,000

— A supervised trial clean assessed

against our quality standards before

the first client assignment

Only professionals who successfully

complete every step of this process

are admitted to our network.

4. INSURANCE

Every cleaning professional in the

MyHouseCleaners network is required

to carry and maintain their own

personal liability insurance.

MyHouseCleaners does not carry

liability insurance covering the

work performed by independent

contractors at client properties.

Clients are strongly encouraged to

secure all valuables, cash,

irreplaceable items, and sensitive

documents before any cleaning

appointment.

5. LIMITATION OF LIABILITY

MyHouseCleaners acts solely as a

coordinator and platform operator.

We accept no liability for:

— Property damage caused by

independent contractors

— Theft or loss occurring during

a cleaning appointment

— Personal injury occurring at

the client property

— Unsatisfactory cleaning outcomes

— Failure of a contractor to attend

a confirmed appointment

Any claims arising from cleaning

services should be directed to the

independent contractor and their

personal liability insurer.

6. DISPUTE FACILITATION

While MyHouseCleaners does not accept

liability for contractor work, we will

make reasonable efforts to facilitate

communication between clients and

contractors in the event of a dispute.

Disputes must be reported within

24 hours of service completion.

7. CONTACT

For questions regarding this policy

please contact us at:

myhousecleanersca@hotmail.com

437-264-1321

myhousecleaners.ca